NHTSA Probes Ford Maverick Camera Recall Fix on 273,000 Trucks
NHTSA opened a recall query into Ford's 2024 Maverick backup camera fix after more frozen-image complaints. The probe covers 2022-2024 trucks, including hybrids.
Federal safety regulators are checking whether Ford’s 2024 recall actually fixed frozen backup camera images in the Ford Maverick. The National Highway Traffic Safety Administration opened a recall query covering about 273,000 Maverick and Maverick Hybrid pickups from the 2022-2024 model years, CarComplaints.com reported.
The new review covers far more trucks than the original recall, which applied to 144,500 Mavericks.
What went wrong with the camera
In the Maverick, the Connected Touch Radio processes the live video from the rearview camera. When that radio misbehaves, the picture on the screen can freeze, so a driver backing up may see an old image instead of what is behind the truck.
Ford recalled 2022-2024 Mavericks for the problem in September 2024. The remedy was a software update to the radio installed by dealers. By then, Ford knew of at least 30 complaints and two collisions tied to frozen camera images, according to the report.
Why NHTSA reopened the issue
Complaints did not stop after the repair. NHTSA kept getting reports of frozen backup camera pictures from owners whose trucks had already received the recall update. Some owners also complained to Ford directly instead of filing with the agency.
A recall query is the agency’s tool for testing whether a recall worked. In this case NHTSA will look at two questions: whether the software update fixed the defect, and whether the 2024 recall left out trucks that have the same problem. Either finding could lead to further repairs.
What it means for Maverick owners
Owners of 2022-2024 Mavericks, including hybrids, fall within the population NHTSA is reviewing, even if their truck was never part of the 144,500-vehicle recall. A truck that already had the radio update may still be affected if the fix did not hold.
The query does not order any new repair yet. Owners can check whether their truck has an open recall by entering the VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised Ford dealer. A camera image that freezes or lags after the update is the kind of problem regulators want reported, and owners can file a complaint with NHTSA.
What happens next
NHTSA will decide whether the recall was adequate. If it finds the repair fell short or that trucks were left out, Ford could be asked to expand the recall or issue a new remedy. No timeline for that decision was given.
Source: CarComplaints.com
